The Value of Using Customer Experience Metrics to Measure Client Satisfaction
Determining the best measurement of company growth is an essential task. While indicators like revenue, gross profit, and EBITDA are reliable, they only provide a partial picture. Today, customer...
View ArticlePomeroy Expands its Global Reach With Launch of Pomeroy Technologies India...
With new presence in Chennai and across India, industry-leading technology solutions and services provider positioned to grow its managed services portfolio and global footprint HEBRON, Kentucky...
View ArticlePomeroy Names Industry Veteran Dan Huberty as Chief Digital & Innovation...
Tapping his long track record of executive leadership in technology innovation and strategy, Huberty will lead Pomeroy’s innovation strategy and digital transformation initiatives NEW YORK, N.Y. (Aug....
View ArticlePomeroy Technologies, LLC Opens Executive Briefing Center in New York
Newest Pomeroy location serves clients and partners in Northeastern United States HEBRON, Kentucky (July 9, 2024) — Pomeroy Technologies, LLC (“Pomeroy”), an industry leader in technology solutions...
View ArticleReturn-to-Office Initiatives Won’t Work with Yesterday’s IT Strategies
Over the last several years, IT providers have worked overtime to implement a new generation of technology tools for thousands upon thousands of businesses. These tools have totally transformed where,...
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Innovation Is the Key to Success in the Retail Industry
Dramatic growth, staffing shortages, and innovation in retail Do successful retailers that prioritize innovation in the industry have a different technology strategy than retailers with slow or...
View ArticleThree Reasons to Say Goodbye to Windows 10
Since its debut in 2015, Windows 10 has enjoyed a very long run at the top. Today, the popular operating system is still installed on more than 65% of all desktop PCs, making it the most widely used...
View Article6 Essential Steps for a Successful Windows 11 Migration
After a decade-long run, Microsoft will be ending support for the Windows 10 operating system in October 2025. That means the clock is ticking for businesses who haven’t yet upgraded to Windows 11....
View ArticleITAD’s Role in Sustainability, Profitability, and ESG Initiatives
A recent NielsenIQ study found that 78% of consumers value a sustainable lifestyle. Organizations have responded in turn, with Morningstar estimating that 90% are implementing some form of...
View ArticlePomeroy Technologies, LLC Completes Acquisition of Soroc Technology,...
Acquisition empowers combined company to enhance solution offerings and services delivery, create more value for clients NEW YORK, New York (December 10, 2024) — Pomeroy Technologies, LLC (“Pomeroy”),...
View ArticleSmart and Sustainable Buildings: IoT, AI, and 5G Networking
Recent advances in the technologies behind smart buildings, such as IoT sensors, AI and ML, edge computing, and 5G networking, have made building intelligence a more affordable and practical...
View ArticleHow Pomeroy Is Using Generative AI to Enhance Customer Service and Improve...
According to PWC, over 30% of consumers will walk away from a brand they love after just one negative experience. Businesses are under more pressure than ever to deliver outstanding customer...
View Article5 big things in Retail to look out for in 2025: Thoughts on what’s in store...
This year’s National Retail Federation, or NRF 2025, saw a return to form for retail’s big show, with the largest number of attendees and exhibitors since the pandemic. Over 40,000 participants ambled...
View ArticleNext-gen Networking: The Benefits of SASE in a Heightened Threat Landscape
The need for a distributed networking architecture The last thing any IT leader or security team member wants to see is their organization on the news as the victim of the latest large-scale...
View ArticleHow ITSM Solutions Provide a Path to Digital Transformation and Maturity
Businesses that manage and make the most of the growing amounts of data available to them will gain an edge in the markets they serve. Although securing, managing, and measuring this data can feel...
View ArticleRetail IT Service Desks: The Power and Impact of Quality Assurance
Retail technology is evolving at a rapid pace. New and innovative applications are released regularly, covering everything from digital signage to in-store wayfinding. But as technology makes deeper...
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